2.9 based on 37 customer reviews
8
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Average
Good
Average
Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries.
great sound on a budget
ZSRS60BT 07/04/2018 by jnd88 (USA) Verified Purchaser Verified
just bought this and have not used all the features like usb and copy. Sound quality is super great and easy to set up bluetooth to play music from cell phone; only problem is only one cell can have bluetooth activated but feature is good.
Excellent
Good
Excellent
Good
Nice audio system.
ZSRS60BT 24/02/2017 by Merrill (USA) Verified Purchaser Verified
I bought this a little over a month ago and was very pleased with it until a few days ago when it stopped playing cds clear through. I am greatly disappointed.
Average
Average
Average
Average
37 Customer Reviews
Nice unit...no support or user's manual.
ZSRS60BT 23/09/2018 by Tomw3 (USA) Verified Purchaser Verified
Unit came without a guide/user's manual...went online to get one. The one at Sony's site is too small to print/read or print out, even when manifying. Other sites want $15 + for manual that should come with product. If Sony cannot provide a user's guide for its customers...I'm through being a customer.
Fair
Fair
Fair
Fair
Hi Tomw3,
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.
Great except Bluetooth does not Pair.
ZSRS60BT 20/08/2018 by I do not Know (USA) Verified Purchaser Verified
Bluetooth does not pair with my Vivitar Bluetooth Headphones, my Ipad pairs with them.
Excellent
Good
Excellent
Good
Hello I do not Know, the Bluetooth feature of this model is for playback only like connecting your mobile phone wirelessly to this device for listening to music. For reference, please visit the link below:
https://docs.sony.com/release//ZSRS60BT.pdf
Regards, _Bob
Good Features
ZSRS60BT 05/06/2018 by jerry27 (USA) Verified Purchaser Verified
We just received this as a gift to be used in our camper and it has the features that we want.
Good
Good
Good
Good
Where is the user guide?
ZSRS60BT 04/06/2018 by TVick (USA) Verified Purchaser Verified
Bought a month ago and have tried and tried to get a user's guide from Sony. No luck. I thought acompany like Sony would have decent consumer support. Apparently not. Once the item is sold they tell customer to kiss off. Thisjight be a great product...but without manual I have trouble trying to use it. Very dissatiwfied.
Poor
Poor
Fair
Poor
Hi TVick,
You can always download the user's manual on our esupport website!
Please visit this link below to access it:
https://docs.sony.com/release//ZSRS60BT.pdf
bad Bluetooth
ZS-RS60BT 06/05/2018 by world citizen (USA)
I like the sound very much but the Bluetooth does work with all phones.
Excellent
Fair
Good
Good
Hi world citizen, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Bluetooth Pairing Failure
ZS-RS60BT 17/04/2018 by GillyG (USA)
I tried several times to pair this device to my Bluetooth sound bar with no success. It simply isn’t recognized. Very disappointed because that is why I bought it.
Poor
Poor
Poor
Poor
Hi Gilly G.,
We regret to hear that this unit failed to meet your expectations. This Boombox can only be connected to play Audio content from devices such as mobile phones, smartphones, music players.
You may visit this link for more information:
https://docs.sony.com/release//ZSRS60BT.pdf
great sound on a budget
ZSRS60BT 07/04/2018 by jnd88 (USA) Verified Purchaser Verified
just bought this and have not used all the features like usb and copy. Sound quality is super great and easy to set up bluetooth to play music from cell phone; only problem is only one cell can have bluetooth activated but feature is good.
Excellent
Good
Excellent
Good
Machine consistently fails
ZSRS60BT 22/03/2018 by AvoidingZoid (USA) Verified Purchaser Verified
I am so disappointed that I didn't read the reviews on this sight before I wasted money on this product for my Grandfather. He started having problems with the CD player pretty soon after purchased but I blamed it on his own lack of familiarity with the machine. Now it's obvious and I feel terrible I doubted him and that he can't enjoy one of his life's last pleasures since he's 85! The CD player constantly malfunctions. Will quit after playing half of one song. "Reading" will flash on the screen no matter the type of disc or if it's empty. And to make matters worse, when the machine is having this hissy fit, the radio tuner won't search for stations. None of the FM radio buttons respond. I can't comment on the USB or Bluetooth features and their reliability as we have not tried them. My Grandfather and I have been fans of Sony products for years; always believing that their product's quality was unsurpassed. I am so very heartbroken and disappointed.
Average
Average
Average
Average
Do not Buy! Stopped working in less than 7 months!
ZSRS60BT 17/03/2018 by mother of 4 (USA) Verified Purchaser Verified
Do not buy!!! I regret buying it. It has been less than 7 months and the CD player stopped working which is the only reason I bought it for. The warranty on it is 9 months (just noticed that). Should have been a red flag. The Sony brand that I grew up with, that I was loyal to growing up, is not the Sony product that I received. Please do not waste your money on this product.
Poor
Poor
Poor
Poor
We regret to hear what happened, mother of 4. Please email us at socialsupport@am.sony.com to further assist you. -Erin
Power on not that good.
ZS-RS60BT 11/03/2018 by Gthomas15229 (USA)
Power switch and direct power buttons need to be pressed 10+ times before functions operate. The sound is good. FM reception is very good. Bluetooth/NPC was very easy. CD player works well. Haven't tried recording or playing from a flash drive. Just wish the power on worked better.
Excellent
Excellent
Excellent
Excellent
Hi Gthomas15229, thank you very much for taking the time in writing us your honest review regarding the device. These suggestions are very much welcome for further improvements to our products and we are more than happy to take a look at this matter.
Thanks, _Bob
Boombox malfuctioning
ZS-RS60BT 22/02/2018 by SaturnStar (USA)
Hello. My brother bought this boombox for me as a gift for Christmas. About a week ago, when I was testing CDs and learning the system, the CD Player just stopped working. It would pause mid song or sometimes not play at all, and the laser wouldn't move back to its starting position unless I opened the lid and removed the disc. It has become common for me to wake up and find that the radio has stopped playing a CD in the middle of the night. Recently, the radio's Bluetooth has been struggling to connect to my devices, and this causes stuttering and random signal drops. I'm rather upset about this seeing how the radio had so much promise before this.
Excellent
Average
Fair
Average
Hi SaturnStar, we are sorry to hear what happened. Let's troubleshoot the issue by following some guideline from the manual: https://docs.sony.com/release//ZSRS60BT.pdf
Regards,
-Erin
Now on my third boombox!!!!
ZSRS60BT 04/02/2018 by Glady Bee (USA) Verified Purchaser Verified
Luckily I bought the 2 year warranty for this product. The cd player played for a few months, then stopped. I am now on the third one, and this one is going bad. Why does this happen? I have an old sony cd boombox, not mp3 version, that is still working great. I guess I will be going up to the store with this one and turning it in for a new one.
Excellent
Excellent
Excellent
Hi Glady Bee, Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Moving forward, you may consider troubleshooting the player with the steps provided on the link below:
https://docs.sony.com/release//ZSRS60BT.pdf see "Troubleshooting".
Regards, _Bob
Decent for the money.
ZSRS60BT 09/01/2018 by psalmreader (USA) Verified Purchaser Verified
Got one for my wife for Christmas. Worth what I paid for it. Wish it had a bit more bass and actual tone controls. Like that it can play MP3 CD's and has an input for iPod or whatever else you would want to play through it.
Average
Excellent
Good
Excellent
Great size.
ZSRS60BT 27/12/2017 by Trout59 (USA) Verified Purchaser Verified
Great sound for a boombox. I like that you can have favorite radio stations, just by pushing a 1, 2, or 3.
Excellent
Good
Good
Average
Good, but
ZS-RS60BT 21/12/2017 (USA)
I purchased this boombox approx 4 months ago. It sounds very good. As many other reviews indicate, I experienced the same problem with CD player. It stopped working.
Excellent
Good
Good
Excellent
Disappointing - CD player quits
ZSRS60BT 19/11/2017 by Sad for Sony (USA) Verified Purchaser Verified
My wife gave me this as a gift for Christmas. After 8 months the CD player malfunctioned...it would quit after playing about 45 seconds. I worked with Sony to have it returned and replaced. The replacement arrived this week, and today the CD player quit again. Not a reliable device.
Good
Good
Poor
Fair
Hi Sad for Sony, We are sorry for what happened here and we feel your disappointments and frustrations. Please contact us at socialsupport@am.sony.com and include all information such as model/serial no, address, phone number and a reference number so we can review your file. Thank you, _Bob
good product
ZSRS60BT 13/11/2017 by koikal (USA) Verified Purchaser Verified
good product but no soft copy of operating instruction
Good
Good
Good
Good
What?!? No repeat function
ZS-RS60BT 10/11/2017 by Mavis really mad (USA)
I️ paid a lot for this unit and I️ need a repeat in the cd function. But I️ can’t find one.
Poor
Poor
Poor
Poor
Hi Mavis really mad, Yes, this unit does not have repeat function.
You can check the operating instructions from this link for more details.
Regards, -Jay
Sony ZS-RS60BT
ZS-RS60BT 10/11/2017 by Benu99 (USA)
This was a gift from a friend. It worked great only for few days. Then suddenly stopped working. Only BT works at the moment. Very disappointed.
Poor
Poor
Hi Benu99, we are sad to hear what happened. We would like to know more information from you. Please email us at socialsupport@am.sony.com kindly include the product information and a brief description of the issue you have.
Best regards,
-Erin
Poor Features
ZSRS60BT 31/10/2017 by Bolsie (USA) Verified Purchaser Verified
Bought this Boombox on l/26/17 and its the worse item I have ever purchased. Would not recommend this Boombox to anyone!
Fair
Poor
Poor
Poor
Hi Bolsie, We are sorry to hear that this unit failed to meet your expectations. You can check the applicable troubleshooting steps and the information from this link for more details.
https://esupport.sony.com/US/p/service.pl?XID=M:footer:esupport
Regards, -Jay
CD player failed
ZSRS60BT 28/10/2017 by Bolitho (USA) Verified Purchaser Verified
This was a Christmas present from my wife. Unit has very good sound, and the CD player worked for about 8 months. Then it began shutting off 40-50 seconds into a CD. Read article 41268 about this problem. Tried commercial and home-burned CDs, and same thing happened. Cleaning CD didn't help. Very disappointing. Find the LCD controls hard to read.
Excellent
Good
Good
Average
Hi Bolitho, We are sorry to hear this issue with your unit. This issue will be pass to the right department prior investigation. We will make sure for the improvement of the product. Regards, -Jay
Isn't Portable
ZS-RS60BT 17/10/2017 by Steve999 (USA)
This is a great radio if you don't want a portable radio. If you use batteries, it will fail. In my experience, it usually lasts about a month and then I have to return it because it will no longer work with batteries. I bought a unit on May 11th. It failed on June 3rd. The second unit failed on August 17th. The third unit failed on September 15th. The fourth unit failed on October 14th. It is an excellent radio but will have to be replaced frequently unless the engineering defect is fixed.
Excellent
Average
Good
Average
Hi Steve999, thank you for bringing this to our attention, and we regret that the Boombox failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and further improvements. We greatly appreciate your time and concern, and we hope that you still choose Sony in the future. Best regards.
CD player skips & shuts off
ZS-RS60BT 12/10/2017 by ofmar (USA)
Had it for over 2 yrs now...but recently the CD player started skipping and having issues. Would be nice to have a similar unit with a remote control.
Good
Good
Good
Good
Hi ofmar, we regret to hear what happened. We can isolate the issue by following the steps from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/41268.
You may visit also our website to check for the Boombox line up at https://www.sony.com/electronics/audio
Best regards,
-Erin
Boombox Blues
ZSRS60BT 15/09/2017 by Bryan1031 (USA) Verified Purchaser Verified
Unit plays well and has good sound for its size. Buttons and control labels are small and difficult to navigate. Bluetooth is designed for input devices only. When trying to pair to external speakers, system can't connect. Phone jack is only other option. Manual is long and detailed and is needed to decode the many obscure settings and controls.
Good
Excellent
Average
Fair
Nice Features, Good Sound
ZSRS60BT 06/09/2017 by Fritz03 (USA) Verified Purchaser Verified
I just purchased this boombox primarily to play the many CD's that I have.I like the features of paying from a USB and Bluetooth device. I also like the portability and ability to play from batteries for outdoor use.
Good
Excellent
Excellent
Good
Awesome product!
ZSRS60BT 03/09/2017 by ANFJR (USA) Verified Purchaser Verified
Very versatile, amazing sound, easy to use, perfect for my office.
Excellent
Excellent
Excellent
Excellent
I like it
ZS-RS60BT 29/08/2017 by Tillman (USA)
I love the radio but there is one thing that I hate and that is the power cord don't stay in.
Excellent
Good
Excellent
Good
Worked for a year.
ZS-RS60BT 12/08/2017 by Dissatisfied Customer (USA)
Had this radio for about a year and a half. Quit working after using it 6 or 7 times. Really disappointed with my purchase.
Good
Excellent
Excellent
Excellent
Hi, Dissatisfied Customer, We're sorry to hear that this unit failed to meet your expectations. We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said into the proper department. Thank you. _Bob
broke just under a year
ZS-RS60BT 20/07/2017 by sport shopping (USA)
switches functions auto matically randomly radio cd usb static
Poor
Poor
Poor
Poor
Hi, sport shopping, We are sorry to hear this issue. We suggest unplugging the AC power cord or remove all the batteries and removing all connected devices. After all the indications on the display disappear, plug in the AC power cord again, or re-insert the batteries. For further details, you may visit this link: https://docs.sony.com/release//ZSRS60BT.pdf. Regards, Vincent
Great Sound as I knew that it would !
ZSRS60BT 10/07/2017 by Miss Olive (USA) Verified Purchaser Verified
'Got it today and I'm very pleased with it's sound. This is my 3rd Sony
Excellent
Excellent
Excellent
Excellent
The Latest In Technology
ZSRS60BT 25/06/2017 by TerryBee (USA) Verified Purchaser Verified
I bought this Boom Box for my sons birthday. He is disabled and is in love with it. The music quality is excellent and easy to use. The smile on his face said it all. He takes it with him wherever he goes.
Excellent
Excellent
Excellent
Excellent
Nice audio system.
ZSRS60BT 24/02/2017 by Merrill (USA) Verified Purchaser Verified
I bought this a little over a month ago and was very pleased with it until a few days ago when it stopped playing cds clear through. I am greatly disappointed.
Average
Average
Average
Average
Good product for good sound
ZSRS60BT 16/02/2017 by cshimra (USA) Verified Purchaser Verified
Sony products consistently have decent quality of sound for a fair price!
Good
Good
Good
Good
Great features from a reliable company.
ZSRS60BT 31/01/2017 by Deedle (USA) Verified Purchaser Verified
needed a playback device with decent quality, size, and price for MP3 with USB input. This unit came the closest for all of those categories.
Good
Good
Good
Good
Great sound. Very impressive!
ZSRS60BT 24/12/2016 by BigDanCD (USA) Verified Purchaser Verified
I was really blown away with the great sound coming out of such a small unit. My older Sony boom box would make two of this model. Boom boxes are almost disappearing from the scene and I appreciate Sony having this little jewel! The only thing I would like to have had on this was a lighted read out screen. Maybe on a future model, Sony?
Excellent
Good
Excellent
Excellent
hot
ZSRS60BT 05/12/2016 by racz (USA) Verified Purchaser Verified
very elegant little boombox,another great product from sony
Excellent
Excellent
Excellent
Just love it!
ZSRS60BT 21/08/2015 by Festivarian (USA)
Bought for use in my vintage trailer. Size and various media choices makes it just perfect for what I need.
