3.6 based on 26 customer reviews
5
11
2
1
Good
Good
Good
Good
Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries.
Fantastic Upgrade to my Ultra Limited
XAV-AX7000 11/09/2020 by Flucker Obrien (USA)
This unit exceeded all my expectations. It is so easy to use and navigate. The ability to fine tune the frequencies with the EQ to your exact preferences to me, is worth the price alone. the radio amp ran my Rockford's flawlessly my my Rockford amp went out. on the radio only, the music was crystal clear at 65 plus MPH. I highly recommend this system. I've since removed the Rockford gear and replaced it with the Wild Boar Audio WBA Ultra Kit. Add this to your list of upgrades, blows the RF out of the water!!!
Excellent
Excellent
Excellent
Excellent
Had this unit since orderable
XAV-AX7000 06/09/2020 by TheDawgOfWar (USA)
Overall I like this unit and the sound is good. The CarPlay is very glitchy. I have to repeatedly disconnect the USB and reconnect to get it to recognize CarPlay. I have it disconnect and will not recognize CP Until the unit is rebooted. As others have said the fact we are in 2020 and do not have Wireless CarPlay is disappointing. Icons for XM as an example should be able to be reordered or removed. Also limited brightness/contrast controls. I thought that there would be more rapid firmware faster to make the interface better. only web link which is not useful since I bought.
Good
Average
Good
Excellent
26 Customer Reviews
new radio for the harley
XAVAX7000 12/01/2021 by rodger1154 (USA) Verified Purchaser Verified
Just got it in,have to wait till it warms up here in MN
Excellent
Excellent
Excellent
Excellent
POWER
XAV-AX7000 12/01/2021 by CarlosH92 (USA)
This is my third Sony unit. AX5500 in my weekend car, AX5000 in the wife’s car and decided to try something a little different for the daily. The factory Toyota radio was pretty boring, and had no volume. I really like the 5500 and 5000 but decided that since this truck was barebones, I would benefit from having the extra power in the head unit. I’m beyond impressed with the sound, has all the great features that my 5500 does, if my other car wasn’t factory amplified this definitely would of been the unit I would of went with. Hard to believe this unit is packing all that power, I definitely will be upgrading my speakers in the near future to really see what this unit can do. I do prefer the screen on the 5500 however this still looks very sleek and it does better in the sun light. Overall very impressed and will continue to purchase/ recommend these Sony units to everyone.
Excellent
Excellent
Excellent
Excellent
Excellent head unit with one flaw
XAVAX7000 16/12/2020 by ViktarL (USA) Verified Purchaser Verified
I am really enjoying my XAV-AX7000 HU. Installation was nice and clean and built-in amplifier eliminated the need of adding additional hardware to my car. One thing I hate about it though is the need to constantly plug in my phone for Android Auto. Sony, if you are listening, please-please-please try to add it in the next software update.
Excellent
Fair
Good
Good
Great images
XAV-AX7000 07/12/2020 by Carmelo96 (USA)
Bought this like 2 months ágonas it professional installed and can have my volume up cus it will just start cutting off
Average
Fair
Average
Average
not happy
XAV-AX7000 21/10/2020 by NICK 2018 (USA)
I PURCHASED THIS RADIO IN MAY 2020 WHEN IT WORKS IT IS GREAT BUT NOT IN THE RAIN TURNS ON TURNS OFF GOES INTO TO DEMO MODE FOR NO REASON BUT IT'S ADV. FOR HARLEY DAVIDSON I DO NOT THINK IT IS WORTH IT
Poor
Good
Poor
Poor
Great upgrade in My Toyota Tacoma
XAV-AX7000 07/10/2020 by G3150 (USA)
Upgraded the stock radio in my 2015 Toyota Tacoma. My Assessment Pros - Extra power is great. Wasn't looking to install amps and this gets me closer to where I want to be without a huge expense. Installed aftermarket speakers with the unit and the sound is leaps and bounds over what I had before. The extra power really cleans up my music. I did wire power direct to the battery to get the most out of the unit. A little over $1000.00 spent with speakers and installation gear; well worth it! - Simple Interface - many aftermarket radios have some pretty sophisticated interfaces. I particularly enjoy the simple software interface on this unit. I don't have to spend a lot of time staring at the unit trying to figure out what I want to do. - Apple Car play - makes listening to music and using google maps/Maps/Waze pretty easy. Cons - Web Link - I have messed around with it and find it limited especially when it comes to video. Often times I get the audio from the video and no video. As a result, I rarely use it. - Apple Car play connection - one would think a wired connection would link right up; one would be wrong. It's about 50/50 right now. Sometimes it connects right up; others I have to disconnect the cable and reconnect in order to get it to recognize my phone. I've tried different cables and I even bypassed the extension I installed and went direct to the input on the back of the unit - same thing. Apple products can definitely be finicky sometimes when connecting; more so with a non apple product. - Dimming function is very limited. On very dark roads I cannot dim the unit enough and have to shut the display off. For the price, superior sound and features the radio would be a 5 except for the Apple connectivity being a little clunky and the display dimming being limited. That's why I gave it a four.
Excellent
Good
Good
Excellent
Fantastic Upgrade to my Ultra Limited
XAV-AX7000 11/09/2020 by Flucker Obrien (USA)
This unit exceeded all my expectations. It is so easy to use and navigate. The ability to fine tune the frequencies with the EQ to your exact preferences to me, is worth the price alone. the radio amp ran my Rockford's flawlessly my my Rockford amp went out. on the radio only, the music was crystal clear at 65 plus MPH. I highly recommend this system. I've since removed the Rockford gear and replaced it with the Wild Boar Audio WBA Ultra Kit. Add this to your list of upgrades, blows the RF out of the water!!!
Excellent
Excellent
Excellent
Excellent
Had this unit since orderable
XAV-AX7000 06/09/2020 by TheDawgOfWar (USA)
Overall I like this unit and the sound is good. The CarPlay is very glitchy. I have to repeatedly disconnect the USB and reconnect to get it to recognize CarPlay. I have it disconnect and will not recognize CP Until the unit is rebooted. As others have said the fact we are in 2020 and do not have Wireless CarPlay is disappointing. Icons for XM as an example should be able to be reordered or removed. Also limited brightness/contrast controls. I thought that there would be more rapid firmware faster to make the interface better. only web link which is not useful since I bought.
Good
Average
Good
Excellent
Android Auto is awful
XAV-AX7000 03/09/2020 by Fireman24 (USA)
The install on this unit was great because of the kit I bought from a bike shop. The android auto connection is terrible. The unit keeps disconnecting and reconnecting while riding. This makes it impossible to use the map apps on my phone. The audio output is not as good as the factory radio that was in my Streetglide. The hand controls could be better also. Some functions need to be done on the screen instead of hand controls, which on a bike is not good. I am thinking seriously about removing and putting factory unit back in.
Fair
Average
Average
Fair
Wish it had a volume knob like the ax210
XAV-AX7000 11/08/2020 by Knight9000 (USA)
I like the product and its OEM appearance but the lack of wireless CarPlay and a volume knob is a major turn off. I really wish this unit had the same form factor of the xav-ax210 with the volume knob but with all of the features of the 7000.
Excellent
Average
Excellent
Excellent
Solid Unit, no wireless CarPlay
XAV-AX7000 16/07/2020 by JacksonB (USA)
Good unit, but in 2020, really wish it would've come with wireless CarPlay. Sony, any chance we'll see this in a software update? :)
Excellent
Fair
Excellent
Good
Alternative to the H.D. Boombox
XAVAX7000 26/06/2020 by Blueskies (USA) Verified Purchaser Verified
It’s a good radio but where this radio falls short is it doesn’t Bluetooth up to the SENA headset line. By going to this Sony, you lose your H.D. radio headset jacks. Everything you do has to run through your IPhone. The Sony Radio works great thru your normal bike speakers.
Good
Average
Average
Average
Hi Blueskies, We appreciate the feedback. We're glad to hear you like the product. Thank you for choosing Sony. -Sam
great features
XAVAX7000 16/06/2020 by harley1 (USA) Verified Purchaser Verified
I bought couple months back, very easy install. sounds are greats
Excellent
Excellent
Excellent
Excellent
Hi harley1,
Awesome! We're really glad to hear you're happy with the overall performance of your XAV-AX7000 High Power Media Receiver.
Thank you so much for commending Sony!
- Romeo
Amazing
XAV-AX7000 02/06/2020 by ChrisPh16 (USA)
(+) Works very well. Fast. Poweful (-) Can't set personal wall paper like in my XAV-AX100
Excellent
Excellent
Excellent
Excellent
Hi, ChrisPh16, We are glad you are happy with your XAV-AX7000! Thank you for choosing Sony! -Vincent
Dont buy
XAV-AX7000 24/05/2020 by Sonysux187 (USA)
Got yesterday my installer laughed at install kit after having to shim it a few inches and making his own install kit. Cant. set anything on screen till tonight when it is dark and you can see the screen
Average
Poor
Poor
Fair
Hi there, we regret to hear about the issue you have experience with your newly installed car stereo, This is definitely not the experience we want you to have. Please try following the troubleshooting steps available on the Help Guide to isolate the problem.
https://helpguide.sony.net/ev/xav-ax7000/v1/en/index.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Only a few complaints...
XAV-AX7000 24/05/2020 by ReDo (USA)
I love almost everything about my 7000. There are just a few things I’d like to see improved: 1) Ability to pair a wireless headset for CarPlay. 2) Screen a little brighter. 3) Ability to arrange screen icons. 4) Ability to upload custom wallpaper. 5) USB2 recognize and play video content from USB drives.
Excellent
Good
Average
Average
Hello ReDo,
We greatly appreciate your feedback. We'll be informing the team about your suggestions and let's hope that they become available in the future as they sound useful for a lot of xav-ax7000 users.
Regards,
David
Works great. But got some bugs
XAVAX7000 22/05/2020 by MyBikeisBetter (USA) Verified Purchaser Verified
Love the radio. I enjoyed the 5000 better though. Recently I’m experiencing it resetting when I’m on the road. Completely turning off and coming back on.
Good
Good
Good
Good
Hi MyBikeisBetter, we are glad that you like the car stereo. Enjoy powerful, clean sound throughout the car. Voice control from Apple CarPlay and Android Auto™ helps with directions, calls, and more, and thanks to dual USB ports, you can connect your smartphone and USB device at the same time. Our new anti-glare bezel-less touchscreen gives you a seamless display with improved visibility in bright daylight.
With regards to the issue you have encountered, please email us at socialsupport@am.sony.com with the following details for further assistance:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
No Wireless CarPlay Let that sink in
XAV-AX7000 07/05/2020 by Shaun the ex Sony guy (USA)
There is no wireless CarPlay let that sink in For a minute. whoever designed this should be fired and I mean ASAP. I wanted to buy one so bad until i found that out. Total kick to the groin
Excellent
Good
Excellent
Excellent
Great radio but bad handlebar controls for Harley
XAV-AX7000 27/04/2020 by jam4775 (USA)
This 7000 head unit itself has an a grade upgrade on my 2018 Harley Davidson Road Glide compared to the factory radio. And this heading unit is much much cheaper then Harley wants for their updated head unit that has similar functionality. The big problem though is this 7000 head unit doesn't seem to support external controls for navigating the UI. For example Harley-Davidson touring bikes have two joysticks, one on the right and one on the left handlebars, to control the factory head unit. The joystick on the left handlebar controls volume and channel navigation it is also a home button. The joystick on the right handlebar is for navigation, up, down, left, right, and Center to select. But with the Sony head unit both joystick controls do exactly the same thing control volume and channels. Looking at the reviews and comments on this radio it seems that there are a lot of people putting these in Harley-Davidson motorcycles. Given that said I know there would be a lot of people who would appreciate if Sony would put some Focus on this this line of radio to have better support for Harley-Davidson handlebar controls. This head unit would be a five-star head unit for me if it had better support for the Harley controls. I also would really like to see Wireless Android Auto in Future head units like the 7000 that will fit in Harley Davidson.
Excellent
Average
Excellent
Fair
Hi jam4775, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks!
~Earl
Radio
XAV-AX7000 26/04/2020 by Biker62 (USA)
Easy install I have metra radio kit the wire harness that was made for this install does not work it somehow turns my four ways on
Excellent
Good
Good
Average
Hi Biker62, we are sorry to hear that wire harness does not work. We appreciate all of your feedback as it helps improve the product. We recommend checking with a professional installer to check the installation. Erin
I pod fail
XAV-AX7000 27/03/2020 by baumannsrt (USA)
I have been a sony fan for 20+ years and never had a problem with any of there produces before today. I have two I pods one form 2008 and brand new one of 2019 and the radio doesn't support any of them!!! Come on sony!!
Good
Fair
Excellent
Good
Hi baumannsrt, we regret if the radio did not meet your expectations. We'd like to know more details from you and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
2014 Harley Davidson ultra limited
XAVAX7000 14/03/2020 by Scott cogburn (USA) Verified Purchaser Verified
2014 Harley Davidson ultra limited I bought this to put in my Harley Davidson motorcycle to replace the bad boombox so far so good so far it performs excellent looks great I think they need to do a software update though to be a little bit more user-friendly but other than that so far so good I would recommend it
Excellent
Average
Good
Average
Hi Scott cogburn,
Thank you for choosing Sony! Enjoy your car stereo.
Regards,
David
Great Product
XAVAX7000 14/03/2020 by Redheat (USA) Verified Purchaser Verified
Installed in my 2015 Road Glide Special.....Absolutely great!!!
Excellent
Excellent
Excellent
Excellent
This is indeed a great car stereo, Redheat. We appreciate your feedback and thank you for choosing Sony! -Erin
SO FAR SO GOOD
XAVAX7000 20/02/2020 by BIG CELL (USA) Verified Purchaser Verified
OK IM NOT AN EASY PERSON TO PLEASE ESPECIALLY WHEN IT COMES TO AFTERMARKET PARTS AND ACCESORIES. HOWEVER I INSTALLED THIS RADIO ON MY HARLEY DAVIDSON MOTORCYCLE IN EXCHANGE FOR MY FACTORY ONE, AND WELL AGAIN SO FAR SO GOOD, IM STILL LEARNING THE RADIO AND HOW TO FULLY MAKE IT ALL FUNCTION.
Excellent
Good
Excellent
Excellent
@ BIG CELL, That's nice to hear. Thank you for choosing Sony! ~Zac
Love the Sound
XAV-AX7000 06/02/2020 by Edro (USA)
I just bought this unit . Works on my 2016 Harley Street Glide. I have and newer Ipod , and have a Droid Phone . the Ipod only will work on Bluetooth. and i can't run the map system from Phone on the droid if the Bluetooth is on for the Ipod . I travel alot on the open road need my maps and music. Any advice on what to do would be helpful. . The USB will not work with the Ipod . This is a new Ipod that like a phone .
Excellent
Good
Good
Average
Hi Edro,
Unfortunately, using CarPlay and Bluetooth at the same time is not supported. You can use the music of your iPhone when using CarPlay. We'll consider this as a feedback and we will surely take note of this for the betterment of our products.
~Ralph
It's all great
XAV-AX7000 27/09/2019 by adamjabr (USA)
U guys are the best I love Sony just if u guys make more advertising and better customer service you will be number one again
Excellent
Excellent
Excellent
Excellent
Hi, Adam9!
We greatly appreciate your feedback. Thank you for sharing this positive review. Enjoy your car stereo!
Regards,
David