1.2 based on 6 customer reviews
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Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries.
6 Customer Reviews
The white cone cracks and breaks off
XS-MP1611 24/06/2019 by SunnySideUp (USA)
These spekers sounded really good when I first got them but they did not last 3 years. I can send a picture if you want to see it.
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Hi, SunnySideUp!
We would like to know more about this and help you out. And sure you can also send us some pictures of the issue.
Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Best Time to Call:
Sincerely,
Sam
Nice while they worked. .
XS-MP1611 23/09/2018 by kwasnr (USA)
I have four of these that came with my new Lagoon 450 in 2016... they pretty much all stopped working after 18 months... only one still works. the white membrane is shot on all of them... two of my four were built into the ceiling of the rear deck and had no direct sunlight or water... Sony's condolences are a poor substitute for a better product...
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Good Sound while the were new.
XS-MP1611 14/08/2018 by ChasBish (USA)
Year 1 Great, Year 2 one speaker failed. At the beginning of year 3 all 4 have officially bit the dust. Disappointed.
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Hi ChasBish, we're sorry to hear about what happened to the speakers. You may send them to our Sony Facility for repair, please visit https://esupport.sony.com/US/p/service.pl for further details. Regards, Jen
Junk
XS-MP1611 03/07/2018 by rxac (USA)
If you are expecting name-brand quality, look elsewhere. Very poor quality. The cones start to disintegrate a few months after the warranty expires. Sony has so far ignored my support requests.
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Hi rxac,
We regret to hear that this unit failed to meet your expectations, sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.
speaker cones rotted in < 2 years
XS-MP1611 09/03/2018 by yachtfixer (USA)
Speaker cones on four of these rotted out in less than 2 years. NOT good for outdoor use.
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Speakers don't last
XS-MP1611 25/06/2017 by FamG (USA)
I bought these speakers two years ago. This year when I unwrapped my boat the speakers crumbled. I expected more out of these speakers they sounded great when new but short life span.
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Hi FamG, we regret that the speaker did not live up your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward this to the proper department. Thank you for sharing your feedback. ~Erin
