Article ID : 00023512 / Last Modified : 09/10/2018

How to ensure recordable and rewritable discs can be accessed.

    IMPORTANT: This procedure requires that CD/DVD authoring software be installed on the computer.

    NOTE: Sony does not guarantee that all CD/DVD drives can read all recordable and rewritable discs.

    1. Within the authoring software, for a multisession disc, ensure both the last session and the disc are closed.
    2. If the disc was written using packet writing software, only a computer with packet writing software installed will be able to read the disc.
    3. When accessing data on a recordable or rewritable disc, ensure the drive is compatible with the specific media.

      NOTE: Different media types may require a different type of laser in order to read the stored information on the disc.