Article ID : 00006856 / Last Modified : 01/04/2016

Files larger than 2 GB cannot be transferred to the camcorder hard disk drive.

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This is normal since the file structure of a camcorder hard disk drive limits the file size to a maximum of 2GB. If a file you are attempting to transfer to the camcorder is larger than 2 GB, the file size needs to be reduced by separating the video clip into smaller segments.

NOTES:

  • If using the PlayMemories Home™ software to export videos into the camcorder, a file larger than 2 GB will automatically be split into smaller segments. However, when playing back the video, it will playback smoothly as a single clip.
  • Earlier versions of the PlayMemories Home software does not have the ability to split a file larger than 2 GB into smaller segments. In this case, update the PlayMemories Home software or use other third-party software.