Article ID : 00007472 / Last Modified : 05/01/2015

I am getting less page turns than expected.

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On a full charge, the battery has the capability of up to 7,500 continuous page turns. Actual battery life will vary based on usage patterns, settings and battery conditions. When the Reader is turned on or off, or a page is marked, battery power is used, thus lowering the expected battery life.

NOTES:

  • Battery life can be affected by operating temperatures below 41 degrees F, lack of use, or if the battery has not been given enough time to fully charge.
  • If the Reader has not been used for an extended period of time, repeatedly charging and discharging will improve the efficiency of the battery.
  • If the battery life still seems short, service may be required to replace the battery.

    For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.

      

    For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.