Article ID : 00007590 / Last Modified : 10/27/2017

Can't Exit the Xross Media Bar (XMB) Menu of a Blu-ray Disc Player

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IMPORTANT: Not all Blu-ray Disc™ players or home theater systems have the same capabilities. To see if your device has the Xross Media Bar (XMB™) menu, check your manual. Manuals are posted on your model support page.

Play a disc on your device to exit the XMB on-screen menu.


  • The XMB menu appears when you stop a disc from playing. This is normal operation.
  • If a disc isn't inserted in the player, Blu-ray Disc Data will appear on the TV screen under the Video icon.
  • Pressing the HOME button at the XMB menu will display a Blu-ray Disc logo instead of the XMB on-screen menu.