Article ID : 00007708 / Last Modified : 08/16/2015

Unable to connect to a wireless LAN router using the wireless-N (802.11n) protocol.

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A VAIO® notebook that uses the Atheros™ AR928x wireless network adapter (802.11bgn) may not detect a WLAN router that supports 802.11an only. To connect properly the router must support 802.11bgn or 802.11abgn. Check the router specifications or contact the manufacturer directly.