Article ID : 00007726 / Last Modified : 08/15/2015

Unable to transfer books purchased from the Adobe book store to the portable Reader.

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The Adobe® copy protection requires that the portable reader be authenticated through the Adobe Digital Editions software before books can be transferred to the reader.

Download and install the Adobe Digital Editions software. After the software is installed and your computer is authenticated, connect the Reader to the computer and follow the steps to authenticate the Reader. Once the Reader® Digital Book is authenticated through the Adobe Digital Editions software, you can then import the books into either the Adobe Digital Editions software or into your Sony® eBook Library, then transfer to your Reader.