Article ID : 00008018 / Last Modified : 05/11/2015

The playlist transferred from the Apple iTunes software to the portable player using the Content Transfer Application does not appear on the portable player.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

It is recommended to use the latest version of the Content Transfer application in order to transfer playlist from the Apple® iTunes® or other software to the portable player. The latest version of the Content Transfer application is available online. Downloads are posted on your model support page.


  • The Content Transfer application is included with most newer Walkman® Video players.
  • For iTunes, download the latest version.
  • It is also available for other models in the NWZ-A, NWZ-E, and NWZ-S series.
  • Some models may require an update to be compatible.