Article ID : 00008294 / Last Modified : 08/15/2015

Calibration error detected message is displayed when starting the Reader™ Digital Book.

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When the Reader device is started for the first time or is reset back to factory settings, the screen must be calibrated. The Reader device will display a calibration screen that requires you to touch the stylus to the center of an "X" at several points on the screen. This is to make sure the touch screen properly recognizes input.

The process requires you to touch the "X" in the following locations on the screen:

  • Top left
  • Bottom right
  • Top right
  • Center

If the screen is accidentally touched someplace other than the center of the "X" during calibration, the Reader device will display a message stating Calibration error detected. Please restart calibration process.

If this happens, please start again in the top left corner and touch the stylus to the center of each "X" as it is displayed, being careful not to touch any other part of the screen. After the sequence is completed the Reader device will display Touch Panel calibration completed. Click OK to continue to the next step in the setup process.