Article ID : 00008798 / Last Modified : 09/19/2012

HD movies recorded with the camera cannot be played back on other devices.

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This will occur if the playback device is not compatible with the MPEG-4 AVC H.264 format used by the camera. HD movies recorded with the camera can only be played back on the camera or a device that is compatible with the MPEG-4 AVC H.264 format.