Article ID : 00009144 / Last Modified : 07/20/2017

Lens Continuously Moves In and Out

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If the lens continuously moves in and out, follow the steps below to perform a power cycle:

  1. Power off the camera.
  2. Remove the batteries and let it sit for a full minute.
  3. Re-insert the batteries.
  4. Power on the camera.

If the issue still occurs after following the steps above, your device may need repair. Go to Product Repair.