Article ID : 00009174 / Last Modified : 08/15/2015

Can data be recovered if the Micro Vault® storage device is damaged or malfunctions?

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The data on the storage device cannot be recovered if it has been deleted, formatted, or the device cannot be accessed because of malfunction or damage.

Data recovery may be possible from a data recovery service company, such as Sony® Media Services or DriveSavers® Data Recovery. For more information and pricing, visit the Sony Media Services Web site at http://www.sonymediaservices.com/ or the DriveSavers Data Recovery Web site at http://www.drivesaversdatarecovery.com.

NOTE: Sony is not responsible for any data loss or any cost incurred from the recovery of data.