Article ID : 00010090 / Last Modified : 04/20/2015

Music does not play during Highlight Playback.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Follow the steps below to troubleshoot this issue:

IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.

NOTE: Because each of these steps represents a possible solution to this issue, check the music status after completing each step.

  1. Try turning the volume level up on the camcorder.
  2. In the HIGHLIGHT SET section of the camcorder menu, in the MUSIC category, select one of the available music settings.
  3. In the AUDIO MIX setting, press the left arrow (<) or right arrow (>) to adjust the music level .