Article ID : 00010316 / Last Modified : 03/29/2019

Disc Title or Information is not Displayed on one or More of the Inserted Discs

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Inserting the disc in the tray and pressing the play button may not load the disc information. Loading the disc will cause the player to use the internet connection to search the Gracenote® database for the disc information. Follow the steps below for disc information issues

  • Load the disc information:

  • Add disc information manually.

  • Request Gracenote to add disc information.