Article ID : 00010638 / Last Modified : 05/18/2015

Is the portable player compatible with the Windows 7 operating system?

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

The Walkman® player itself is compatible with the Windows® 7 operating system. File transfers can be done via the Windows Media® Player version 12 software or Windows Explorer interface. The software included with your player may need to be upgraded for compatibility.

IMPORTANT: The NWZ E344 E345 S544 S545 will require a firmware update for Windows 7 compatibility. Downloads are posted on your model support page.

The following software is currently not compatible with the Windows 7 operating system:

  • Media Manager for WALKMAN software version 1.2
  • Content Transfer software version 1.2
  • MP3 Conversion Tool