IMPORTANT: Not all Blu-ray Disc® players, home theater systems and TVs have 3D capabilities. To see if your Sony® product has the functions described in this solution, check the specifications or the instructions manual supplied with the product. Manuals are posted on your model support page.
The following is a list of the basic requirements when attempting to view 3D content available through your PlayStation® 3 (PS3™) system.
NOTE: If the PS3 is being connected to an Audio/Video (A/V) receiver or home theater system, make sure that it is able to pass the 3D signal to the TV. Some products may require a system software update to activate the 3D functionality.
- Make sure that the PS3 system has been updated to firmware version 3.30 or higher.
- Software version 3.30 and higher will support playback of 3D versions of PS3 games.
- Software version 3.5 and higher will support playback of 3D versions of Blu-ray Disc movies.
- The PS3 system must be connected to a 3D TV using a High-Speed HDMI® cable.
- The PS3 display settings should be set to Automatic.
- From the PS3 menu, select Settings.
- Select Display Settings.
- Select Video Output Settings.
- Select HDMI.
- Select Automatic.
- The game or movie that is being viewed must be the 3D version.
- The 3D settings on the TV need to be enabled.
- The 3D glasses need to be turned on and synchronized to the TV.
NOTE: Additional troubleshooting steps are available if you are unable to attain a 3D image when using a Sony 3D TV.
If you are unable to play a 3D game after confirming all of the requirements listed in this solution, reset the PS3 console by following these steps:
- Turn off the PS3 console.
- Press and hold the POWER button on the front of the console for 5 seconds.
- After releasing the POWER button, allow a few moments for the device to re-detect the HDMI connection and the 3D games will play correctly.
Visit the PlayStation support website for more information about your PS3 console.