Article ID : 00012404 / Last Modified : 08/16/2015

The Reader™ Digital Book screen fades out under bright sunlight or when exposed to sunshine.

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Sony Electronics apologizes for any issues you may have experienced with your product. A small number of E Ink devices, with specific display panels, can become susceptible to screen fading when a page is turned while viewing in strong direct sunlight. The screen fading is only temporary and can be corrected by adjusting the angle of the unit to avoid the direct sunlight and then turning the page.