Article ID : 00012514 / Last Modified : 09/01/2015

The TV turns off and then back on when selecting the Activate Enhanced Features options.

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This may occur when the Internet connection is not detected. Follow these steps to resolve the issue:

  1. Using the supplied remote, press the HOME button.
  2. Select Settings.
  3. Select Network.
  4. Select Network Setup.
  5. Select Network Status.
  6. Verify that other Internet Channels are available under Home menu.
    1. Press the HOME button.
    2. Select Video.
  7. Perform a Refresh Internet Content.
    1. Using the supplied remote, press the HOME button.
    2. Select Settings.
    3. Select Network.
    4. Select Refresh Internet Content.
  8. Perform the Activate Enhanced Features.
    1. Using the supplied remote, press the HOME button.
    2. Select Network.
    3. Select Activate Enhanced Features.
  9. The registration codes will now be accessible for channel registrations.