Article ID : 00013478 / Last Modified : 12/06/2012

DIRECTV or Dish Network does not show in the list of available devices.

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Check to make sure you did not accidentally enter the wrong ZIP code in the Regional Settings. The availability of these satellite services are determined by ZIP code. If neither DIRECTV or Dish Network shows in the available device list, the entered ZIP code may not be correct. If the zip code is correct, try re-entering the zip code.