Article ID : 00013838 / Last Modified : 02/18/2016

The ZOOM and SCROLL options do not work all the time.

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IMPORTANT: The SCROLL and ZOOM options are not functional at all when viewing TV broadcasts from an external source, such as a cable or satellite set-top box.

These options only work with supported Web-based programs and apps. Depending on the content you are trying to view, ZOOM and SCROLL may not be operational for some particular content. This is normal. Try using these options with other web sites and apps.