Article ID : 00013886 / Last Modified : 06/30/2015

There are errors and I cannot burn video to a Blu-ray Disc media using the PlayMemories Home software.

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You may get the error: Error burning blu-ray 0070-8012-8013-0000co1b 0070-8012-80130000, it might stop burning at 15%, or you might get other errors and you cannot create a Blu-ray Disc® media.

To fix these errors, make sure any Blu-ray Disc add-on software is installed and that you are using the latest version of the PlayMemories Home™ software.

NOTES:

  • Uninstall other burning applications such as Roxio™ software which might cause conflicts with the PlayMemories Home software.
  • PlayMemories Home software updates are available online. Downloads are posted on your model support page.
  • Not all cameras are supplied with PlayMemories Home. To verify if your camera was supplied with PlayMemories Home, check the specifications. Manuals are posted on your model support page.
  • If you have the PlayMemories Home 4.2.10 installation disc, install the Blu-ray Disc Add-on software from the disc.
  • If you have PlayMemories Home installation disc prior to version 4.2.10, download and install the add-on software from the PlayMemories Home Blu-ray Disc Add-on software download page.