Article ID : 00013890 / Last Modified : 08/25/2016

How to reset the Audio/Video (A/V) receiver.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Before using this model of A/V receiver for the first time or to return settings you have made back to the factory defaults, follow these steps for initializing the A/V receiver:

IMPORTANT: Make sure to use the buttons on the front of the A/V receiver for this procedure.

WARNING: There is a risk of data loss. Performing this operation will reset the A/V receiver back to the original factory settings. All programmed information will be lost.

  1. Press the POWER button to turn off the A/V receiver.
  2. Press and hold down the TONE MODE and 2CH/A.DIRECT buttons.
  3. While holding down the TONE MODE and 2CH/A.DIRECT buttons, press and release the POWER button to turn the A/V receiver on.
  4. Wait approximately 5 seconds and then release the TONE MODE and 2CH/A.DIRECT buttons.


  • CLEARING will temporarily appear in the display of the A/V receiver and then CLEARED will appear.
  • It takes about 30 seconds for the memory to be cleared completely. Do not turn the A/V receiver off until CLEARED appears on the display.