Article ID : 00013910 / Last Modified : 02/22/2016

Error: Access denied. Use an application-specific password instead of your regular password.

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This error message Access denied. Use an application-specific password instead of your regular password.may appear if you previously set up your Google® account with 2-step verification (an optional security feature), then register the Internet TV device using the same Google account password.

Follow the steps below on how to create an application-specific password using the same Google account password:

  1. Login to your Google account on a computer.
  2. Select Sign-In and Security.
  3. Under Connected applications and sites, select Manage access to create an application-specific password for your Internet device.

After creating an application-specific password, finish setting up the Internet TV device by using your Google account user name and the newly-created application password.