Article ID : 00014120 / Last Modified : 02/19/2016

How to remove the Distance Alert message that has appeared on the screen.

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Follow the steps below to resume normal TV viewing.

  1. Make sure that everyone is at least 3 feet (1 meter) away from the TV.
  2. Take a moment for the TV to recognize or detect an adult face.
  3. Press one of the buttons on the supplied remote (except volume, channel or power).