Article ID : 00014452 / Last Modified : 05/20/2015

I cannot get my HomeShare Network speaker to join a PARTY.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If you are unable to get the HomeShare® Network speaker to join a PARTY, there may be an incorrect status or setting. Try doing the following steps to resolve this issue:

IMPORTANT: If model-specific information is needed to complete any of these steps, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.

NOTE: Because each of these steps represents a possible solution to this issue, check the PARTY status after completing each step.

  1. Verify the LINK indicator is lighting up in green or amber. If it is not, you may need to set up your Wi-Fi® connection  again.
  2. Make sure that the party host is still on and connected. If it is not, you may need to confirm your party host is set up .
  3. Using the Host device, close the party and start a new party .

NOTES:

  • Deactivate the multicasts control of your wireless LAN router/access point if it is activated. Refer to the operating manual for your wireless LAN router/access point for details.
  • You may have exceeded the number of PARTY devices that can be controlled by the PARTY host. Replace one of the PARTY guests with the Network speaker.