IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
The following are the requirements and limitations when using an external hard drive device (HDD):
- The HDD must be formatted using the FAT32 file system.
NOTE: Support is not guaranteed on a drive that has been partitioned and contains one FAT32 section and a section with a different file system.
- The capacity of the HDD cannot be greater than 300 GB.
- The HDD must be powered by plugging it into an AC outlet and not the USB connection.
NOTE: For additional information including supported file types, refer to the instruction manual. Manuals are posted on your model support page.