Article ID : 00015114 / Last Modified : 05/08/2014

The player does not turn on when connected to a TV using an HDMI cable.

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To resolve this issue, from the Blu-ray Disc® player menu, set the Quick Start Mode to Off.

NOTE: For model-specific information regarding how to change the Quick Start Mode or other settings, refer to the manual supplied with the player. Manuals are posted on your model support page.