IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
As part of the normal operation, the Blu-ray Disc® player will attempt to retrieve disc information from the Gracenote® CDDB service when the playback of a disc has stopped. As part of this functionality, the Obtaining Information. Preparing to connect to Gracenote. Please Wait message will appear on the screen.
To prevent the Blu-ray Disc player from automatically trying to attain this information, change the settings in the Gracenote menu or Gracenote Setting to Manual.