Article ID : 00016110 / Last Modified : 08/15/2015

A Network Connect Error appears when trying to run a network update.

Applicable Products and Categories of This Article

If a Network Connect Error appears when running trying to run a network update, make sure the Network Settings are configured correctly. If a proxy server is being used, type the IP address of the proxy being used instead of the proxy host name.

If using a proxy connection, follow the steps below to check the Proxy Server fields:

  1. Press HOME to turn on the Home Menu.
  2. Select Settings.
  3. Select Network Settings.
  4. Press the ENTER button.
  5. Select Internet Settings.
  6. Press the ENTER button.
  7. After the Network Connection Dialogue appears, select YES.
  8. Press the ENTER button.
  9. Select Proxy Settings.
  10. Press the ENTER button.