Article ID : 00016360 / Last Modified : 03/23/2018

A Blu-ray Disc player does not work properly when the camera is connected to it.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

When playing back PS mode movies, a Blu-ray Disc® player may not work properly because it does not support the playback of PS mode movies. To play back other movies, copy the PS mode movies to the computer and delete the movie files on the camera, then connect the camera to the Blu-ray Disc player.


  • Use the PlayMemories Home™ software for backup on the computer.
  • PS mode movies can be played back in PS mode quality by connecting the camera to the HD TV with an HDMI® cable (sold separately). Go to Parts and Accessories.  
  • Movies recorded in XAVC S format cannot be played back with Blu-ray Disc player.