Article ID : 00016812 / Last Modified : 08/12/2016

The software update does not progress after it has finished 9 out of 9 downloads.

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The software update may stop progressing if it was done while the home theater system is on the FM or an external input function. Unplug the home theater system and replug it to the power outlet, then perform the software update again with the function set to BD/DVD.