Article ID : 00017130 / Last Modified : 03/26/2014

Books purchased from online stores do not show up in Reader for PC.

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Books purchased from online stores (provided they are in the supported format ) will need to be imported into the Reader™ (eBook) Library software. Follow these steps to import a book:

  1. Create a new folder on your computer.
  2. Redownload the book and save it to the new folder you created.
  3. Right click on the book that you want to import and select Open with.
  4. You will see a pop up window. Select the Reader for PC as a default program to open the files.
  5. Once you select the program as default program all the books will open automatically in the Reader for PC.

NOTE:  If you require support for books purchase from online stores, please contact the place of purchase.