IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
A computer running Windows® XP operating system may not recognize the camera and display Check the connected device message when the version of the Windows Media® Player installed on the computer is version 10.
Follow these steps if you are using Windows XP with Window Media Player 10 and the error appears.
- Disconnect the camera from the computer,
- Change the USB Connect Setting to Mass Storage.
- Press the Menu button.
- Select Settings.
- Select USB Connect Settings.
- Select Mass Storage.
- Connect the camera to the computer.
- Transfer the images.