The battery provides approximately 500 full charge/discharge cycles through the course of its life.
NOTE: Battery capacity decreases over time and through repeated use. If the operating time shortens extremely, the battery will need to be replaced by Sony® Service Center or an Authorized Sony Servicer.
For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.
For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.