Article ID : 00017602 / Last Modified : 08/16/2015

How long does the built-in battery last; what is its life expectancy?

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The battery provides approximately 500 full charge/discharge cycles through the course of its life.

NOTE:  Battery capacity decreases over time and through repeated use. If the operating time shortens extremely, the battery will need to be replaced by Sony® Service Center or an Authorized Sony Servicer.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.

  

For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.