Article ID : 00017674 / Last Modified : 01/10/2012

Buttons on the touch panel do not respond when pressed.

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Normally, the touch panel responds by just slightly touching a button with your finger. The touch panel does not respond when

  • Using a glove or tip of a fingernail
  • using a stylus, ballpoint pen, or pencil

Make sure when pressing a button on the touch panel that you are not touching anywhere else on the LCD screen with your other hand or another finger - the panel cannot detect multiple touches.