Article ID : 00018506 / Last Modified : 08/21/2015

Unable to play a movie using the Vudu app in Dolby 5.1 surround sound.

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The following are required to play a movie using the Vudu™ app in the Dolby® Digital 5.1 format:

  1. The movie must be played in either the HD or the HDX format.

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  2. The Internet video device must be connected to an audio system that supports 5.1 Dolby Digital surround sound.
  3. The Internet video device must be connected using either an HDMI® cable or an optical audio cable.

NOTES:

  • Based on information found on the Vudu website when playing a movie Dolby Digital 5.1 will appear as Surround Sound on a Dolby Digital 5.1 Surround Sound systems.
  • Not all sound bars support Dolby Digital and Dolby Digital Plus. If your sound bar does not support Dolby Digital, the sound will be in PCM 2-channel audio or stereo.