Article ID : 00018572 / Last Modified : 07/28/2015

The volume is low during Airplay playback on an Apple device.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the volume output is low during Airplay® playback on your Apple® iPod®, iPhone® or iPad® mobile digital device, follow the steps below:

  1. Go to Settings on your Apple device.
  2. On the menu list, choose Music.
  3. Set Sound Check to OFF.