Article ID : 00018764 / Last Modified : 05/20/2018

Unable to browse the phonebook.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If you are unable to browse or download the contact list of an address or phonebook, check the settings of your mobile device for a setting that would limit this type of access. For more information about the settings of your mobile device, refer to the manual of the mobile device or call its manufacturer.