Article ID : 00018810 / Last Modified : 06/10/2014

The Reader battery does not last as long as it should, does not hold a charge or the battery has died.

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The battery in the Reader™ Digital Book is not user replaceable. To have the battery replaced, service will be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.

  

For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.