Article ID : 00018844 / Last Modified : 08/16/2015

How to request and use the full desktop version of a website instead of the mobile version.

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When visiting a website, the Mobile version of that site is displayed by default. Follow these steps to request and use the full Desktop version of a website instead of the mobile version.

IMPORTANT: Before attempting to complete this procedure, make sure the device is connected to a Wi-Fi network .

  1. On the desktop, tap the Home icon. Image
  2. In the upper-right corner of the desktop home screen, tap the Apps icon. Image
  3. In the Apps screen, tap the Browser icon. Image
  4. In the Browser screen, tap the address bar and use the on-screen keyboard to type the desired website address (in this example, Google.com), and then tap the Enter key. Image
  5. Once at the desired website, in the upper-right corner, tap the Menu icon and then tap Request desktop site. Image

IMPORTANT: Because the Request desktop site selection is not persistent, you will need to perform these steps every time you visit that website.