Article ID : 00018864 / Last Modified : 08/16/2015

When I use the Small App version of the Remote Control application, I get a message that there are no remote controls registered.

Applicable Products and Categories of This Article

You may get the message No remote controls have been registered with this feature when using the Small App version of the Remote Control application, even when there are devices that have been registered. The reason for this is because the first time the Small App version of the Remote Control application is used it needs to synchronize with the main Remote Control application. Image

Make sure you have registered at least once device within the Remote Control application . Once a device has been registered within the Remote Control application, the registered devices will be displayed in the Small App version. Image