Article ID : 00018952 / Last Modified : 10/01/2014

There is no picture or sound from a PlayStation3 game console when connected to the processor unit.

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No picture or sound may occur if the audio and video output settings of the PlayStation®3 (PS3) game console are not set to what the processor unit supports.

Follow the steps below to resolve this issue.

  1. Turn off the PS3 game console.
  2. Press and hold the POWER button on the PS3 game console for about 5 seconds, until it beeps twice.
  3. Release the POWER button.
  4. Turn on the PS3 game console.