Article ID : 00019058 / Last Modified : 06/10/2015

The viewfinder is not working and no image shows inside the viewfinder.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If possible, move your eye a little closer to the viewfinder. The viewfinder has a proximity sensor. If you are not close enough to the viewfinder it will not turn on.

This also may happen if the FINDER/LCD Setting option in the menu is set to LCD Monitor. Instead, you may want to change this option to Viewfinder or Auto.

NOTE: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.