Article ID : 00019344 / Last Modified : 09/01/2015

How to install the system software update on the A/V receiver.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

NOTE: Prior to following the steps in the solution, make sure you have downloaded the available software (firmware) for your device. Downloads are posted on your model support page.

  1. Check the software version of the A/V receiver:
    1. Turn off the A/V receiver by pressing the Power button on the front of the A/V receiver.
    2. While holding down the Input Mode and Display buttons on the front panel of the unit, press the Power button on the A/V receiver itself to display the software version.
    3. Check current software version of the unit to make sure that the update being installed is a newer software version.
  2. Turn the A/V receiver off.
  3. Connect the CD player, DVD player or Blu-ray Disc® player to the A/V receiver using optical cables.
  4. Set the A/V receiver to the input used to connect the player.
  5. Play music or movie to make sure that sound is heard through the A/V receiver speakers.

    NOTE: Additional information is available if sound is not heard .

  6. Insert the Update Disc into the player.
  7. Press and hold the INPUT MODE button and the MUTING button on the front panel of the A/V receiver and then press the Power button.
  8. Update will be displayed on the front panel of the receiver. Wait for the A/V receiver to display Play Disc then play the downloaded disc on the player.
  9. Updating should show immediately, if not click the Forward button or Next button on the player to play the next track on the disc.
  10. Wait until COMPLETE is displayed on the front panel of the A/V receiver.
  11. Stop the player.