Article ID : 00019350 / Last Modified : 06/09/2014

The connector plug for the Tablet AC adapter charger moves, wiggles and does not fit firmly when connected.

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As long as the tablet is charging when the Tablet AC Adapter charger is connected, this is a normal operation. The slight movement is provided to allow the AC adapter connector plug to be easily detached from the tablet.

NOTE:  If the tablet is not charging when the AC adapter charger is connected or if the AC adapter connector plug does not properly connect, the AC adapter unit may need to be replaced or service for the Tablet may be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.

Go to Parts and Accessories.