If the car stereo system does not operate properly, follow the steps below.
- Press the SOURCE button for 2 seconds to turn off the unit.
- Leave the unit turned off for 10 seconds.
- Press the SOURCE button to turn back on the unit.
If the issue is still unresolved, service may be required.
For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.
For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.