Article ID : 00019674 / Last Modified : 08/24/2015

The Facebook app on the Blu-ray Disc player shows only a white window screen.

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If the Facebook® app on your Blu-ray Disc® player shows a white window screen and there is no news feed or other information, follow the steps below to change the JavaScript settings to resolve this issue.

  1. Close the Facebook app.
  2. Press the OPTIONS button on the remote control.
  3. Select Browser setup.
  4. Select JavaScript setup.
  5. Change to Invalid.
  6. Open the Facebook app.