IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
An error message Windows® installer has encountered a problem and needs to close. We are sorry for the inconvenience. may appear during the installation of the Sound Organizer software when Custom setting is selected in the setup wizard window. If this occurs, there may be an issue with the operating system. Instead select Standard to install the software.